patient engagement
Calls to the administrators on duty decreased from 274 before electronic notifications to 149 since implementation at Catawba Valley Medical Center.
Former Aetna CEO Mark Bertolini talks about CVS, the Amazon experience and how insurers stay releva…
"What's needed is to start with the patient, and the patient as a consumer, and add in the relevance of issues outside of a medical conditions.
Dr. Danny Sands, co-founder of the Society for Participatory Medicine, explains how his organization is working to change the built-in power differential between the patient and the doctor.
Kyruus' new Patient Access Journey Report, which polled patients about their healthcare preferences, finds an appetite for a streamlined, digitally mature scheduling experience.
While 88% of patients said they were satisfied with their care, only half said their doctors and other providers did a "good" or "excellent" job.
Consumers are increasingly self-empowered in their care decisions -- and place a growing premium on…
A robust web presence and offerings like online scheduling and telehealth are imperatives for health systems looking to stay relevant.
Dr. Phil Moore, deputy clinical chair at the NHS Kingston Clinical Commissioning Group, says there are challenges to overcome in the latest attempt to transform healthcare in the UK.
Jennifer Tan, director of technology solutions at IQVIA Asia Pacific, discusses healthcare challenges and inefficiencies in the region as well as the need for a patient-centered care delivery model.
ConsejoSano offers a patient engagement platform that targets culturally diverse populations to make healthcare more accessible to those affected by social determinants, says the organization's COO Vikram Bakhru.