patient engagement

Instead of trying to select a tool, health organizations should be thinking about finding a partner that can help them accomplish all of their initiatives, says Kevin Montgomery, co-founder and CTO at Relatient.

Long-term patient Swapna Kakani says that patient experience is changing slowly, but there are little things hospitals can do to better cater to consumers.

Cleveland Clinic Executive Chief Nursing Officer K. Kelly Hancock says a business case is emerging from empathy as unlocking engagement to influence patients and clinicians can boost the bottom line.

Clinicians who attend communication and empathy workshops feel better about the care they deliver and how they communicate with patients, finds Steven Kaplan, MD, associate chief medical officer at NewYork-Presbyterian Hospital.

The collaboration is looking to expand the reach of Gozio's patient-facing hospital navigation app to more providers across the US.

There’s a difference between patient engagement and patient experience, says Patient Advocate Foundation Vice President Rebekah Angove, who discusses ways patients and providers can more effectively navigate the complexity of healthcare costs.

Chair of AMA Board of Trustees Dr. Jack Resneck, Jr., discusses the need to validate healthcare innovations and how technology can either improve or reinforce disparities around outcomes in healthcare.

Sam Hanna, professor and associate dean at American University, says both technology and communication between patient and provider are necessary to effectively implement patient engagement.

In May, MobiHealthNews and our sister publications will look at patient experience, and especially the tech that makes it tick.

Yesterday at The Atlantic's Pulse summit, providers discussed the balancing act of engaging patients through digital tools without losing their personal, human touch.