patient engagement

Health systems need an omnichannel patient engagement platform that uses sophisticated AI technology and integrates well with their back-end systems, says Nuance Chief Strategy Officer Peter Durlach.

Along with the support of a Google Cloud-backed data platform, the partners will work to build and validate digital health programs for early intervention and engagement.

J.P. Morgan's Stuart Hanson outlines three strategies for organizations looking to keep pace with digital transformation spurred by COVID-19.

Reuters' reports also highlighted Sharecare's now confirmed acquisition of healthcare AI startup, doc.ai.

This week's top stories include Optum and Change creating a healthcare powerhouse, Haven shutting down its operations, and patient engagement tools playing a key role in streamlining the COVID-19 vaccine rollout.

Dr. Don Rucker, National Coordinator for Health Information Technology at the ONC, discusses how ONC and CMS rules will move healthcare from a gated interaction to digitally transparent clinical care.

Smart homes are addressing the social determinants of health, says Technology Association of Oregon President and CEO Skip Newberry.

The tool would help patients develop health questions for their clinician, and reminds them to bring along any necessary test results or other materials.

Dr. Jeffrey M. Hoffman, chief medical information officer at Nationwide Children's Hospital, says the explosion of telehealth, videoconferencing and digital tools generally has been essential during COVID-19.

Sheri Liebl, executive director of revenue cycle at CentraCare Health, says the healthcare system improved point of service collections by 25% by not only giving patients options but also helping them to understand their out-of-pocket costs.