patient engagement

The health network can enhance the patient experience by focusing on communications, according to Hope Johnson, administrator of perioperative services.

Chris Wickersham, director of customer support at health IT consulting firm CereCore, discusses patient portals in the age of COVID-19 and in the future.

Loneliness is a real issue for both patients and providers, and more empathetic care is needed to alleviate it, says Frank Cutitta, founder and CEO of HealthTech Decisions Lab.

Informatics is enabling nurses to spend more time with patients and families, says Kassaundra McKnight-Young, senior clinical informaticist at the Truman Medical Center.

Accenture's Kaveh Safavi, MD, discusses a recent Accenture survey that provides insights about patients' data security concerns even as they embrace telehealth and digital tools that empower them to take charge of their own care.

As patients increasingly act like consumers, they have less loyalty to a single health system or a single brand, and they demand a digital-first, best-in-class consumer experience, says Mike Serbinis, cofounder and CEO of League.

The company’s production studio has created over 2,000 original videos that span a variety of conditions and procedures.  

UT Health Austin CIO Aaron Miri discusses overcoming the obstacles of vaccine distribution as well as privacy protections and patient engagement for post-pandemic population health.

Health systems are seeking to provide relevant, evidence-based content that will lead to more effective shared decision-making conversations, says Christian Patrick, VP of clinical decisions at EBSCO.

NRC Health VP Brian Wynne says to deliver a more human-centric healthcare delivery model, health systems must have a deep knowledge of each patient's unique story.